Scheduling and Cancellation Policy (important)

• Appointments are subject to a 24 hour cancellation policy.
• The rescheduling free for missing appointments, late cancellations (under 24 hours) is a $25 rebooking fee for any type of appointment.
• The rebooking fee will be charged at the next appointment regardless of how the appointment was purchased.
• Email is not accepted for cancellation and a voice contact is required.

There is no charge for rescheduling 24 hours or more in advance.

Because services from Creme de la Creme Beauty are premium personalized services this policy is necessary to be fair to us and other clients. We regret having to have this policy but when an appointment is booked, product and time is consumed for this appointment. That time is dedicated to your personal service and thus we are unable to satisfy any other clients during the time of your appointment. Also the product that was prepared for you has been used up since we always use fresh product on every client.

To contact voice call: 1-805-637-3711. Leave a detailed message if no one is available to take your call.